Gartner Magic Quadrant Ccaas 2024 Report . We believe dynatrace’s position as a leader in this year’s magic quadrant report reflects our commitment to being the observability and security platform of choice, underpinning the business transformation initiatives of the world’s most successful companies. Genesys was recognized by gartner as a leader — and positioned highest in execution.
In 2019, gartner identified four pillars for exceptional customer service: A complimentary copy of the gartner, inc.
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